Our Process
Initial Consultation
We go the extra step to understand the day-to-day of your business. We take pride in our candidate community reach, and finding the best people for the job means understanding your business needs completely. We take this time to liaise with all your key stakeholders, set a clear scope for improvement, and care for your data to get the best picture of your current practices.
Our dedicated consultants will take the time to understand your needs thoroughly to ensure that we provide you with the best service necessary for your unique situation. Whether you’re looking to consolidate recruitment activity, reduce your agency spend or reduce the risk of non-compliance.
Discovery
Leveraging business insight and industry experience, we conduct a thorough examination of your current practices and supply chain to identify areas for improvement. Through in-depth data analysis, we ensure that your managed service programme is designed to address all opportunities for enhancement in your temporary workforce management.
We understand that recruitment activity can spread when you’ve got multiple departments and locations to care for. That is why our MSP process is designed around streamlining and standardising all recruitment processes to provide you with clear, structured, and budget-friendly solutions across all areas of your organisation.
Customised Design
We strategically manage your contingent staff and recruitment supply chain with tailored solutions designed to optimise your workforce. Using the information we have collected; we will create a comprehensive catalogue of solutions tailored to your needs, saving you up to 22% in agency spend.
Our exceptional account management and advanced technology capabilities provide your business with national and local coverage. We understand that business change can cause additional stress, so we take responsibility, no matter the location, for the introduction, onboarding, training, and management of new systems and processes. We establish robust communication programmes with hiring managers throughout the implementation so that they are fully supported in their adoption to optimise the value of your new managed service.
Rapid Implementation
We waste no time getting to work. Once agreed, we will put in place bespoke solutions to strengthen your temporary workforce activity and ensure alignment across all recruitment efforts. Our history of 100% compliance ensures that your company is meeting legal requirements across your entire contingent staff and is capturing the data to prove it.
Our structured ownership designates Implementation managers and sponsors to your needs, ensuring that we fulfil our promises. We establish communication commitments early on, including regular check-ins around your needs, as well as a designated point of contact for ad-hoc requests. We ensure that all information, support, and visibility are available to you throughout the process and that peer-to-peer contacts are on hand to give guidance and support throughout the change.
Continual Support and Quality Assurance
Our work isn’t done when our systems and processes are implemented, and the first candidates take their positions. We provide continuous support to clients, candidates and suppliers in the supply chain to ensure that the staffing process runs smoothly throughout. Our commitment to accountability and reliability ensures that you’ve got the support you need beyond the first hire and works to increase your retention by up to 68%.
At Blue Arrow, we believe in continual improvement and innovation. That is why we will continue to develop your MSP strategy throughout to ensure that your expectations and our outcomes are aligned. With regular demand forecasting, workforce planning, and budget support, we can continue to provide in-budget recruitment services that fulfil your needs, even if they change.





