A Logistics Controller is responsible for monitoring, coordinating, and overseeing key logistics processes such as stock movements, order flows, transport activity, system updates, and operational reporting. You act as a central point of control within the warehouse or distribution centre, ensuring that product movements are accurate, all systems are up to date, and operations stay on track throughout the day.
On a typical day, you’ll validate and release orders, track workload progress, monitor warehouse management system (WMS) dashboards, and make sure stock availability aligns with outbound schedules. You may coordinate between warehouse teams, transport planners, customer service, and inventory control to ensure orders are picked correctly, loaded on time, and recorded accurately.
A major part of the role involves system accuracy and real-time monitoring. You might check stock balances, validate counts, escalate discrepancies, trigger replenishment tasks, or update booking schedules. Logistics Controllers often assist with investigations into missing stock, mispicks, damaged inventory, or delayed orders, working closely with supervisors and inventory teams to get operations back on track.
Communication is constant: you’ll support warehouse operatives with order queries, provide updates to admin teams, and help transport teams resolve issues that could impact loading or dispatch. The role requires strong organisation, quick problem-solving, and confidence using IT systems including enterprise resource planning (ERP) software, WMS, transportation management systems (TMS), and spreadsheets including Excel.
If you enjoy structured work, data driven tasks, and coordinating information across busy operations, this is a great role with strong routes into planning, inventory, and operational management.