An ACT (Automated/Active/Accuracy Control Team) Team Leader oversees a team responsible for maintaining accuracy, quality, and efficiency within a busy logistics or distribution environment. This role typically supports activities such as stock accuracy checks, order quality verification, control processes, and workflow monitoring within automated or semiautomated warehouse operations.
Day-to-day, you’ll be responsible for coordinating the work of your ACT team, making sure tasks such as scanning, counting, exception handling, stock investigations, and accuracy checks are completed on time. You’ll allocate workloads, brief the team at the start of the shift, and monitor performance throughout the day. This includes checking productivity rates, reviewing accuracy reports, and resolving problems that may slow down the flow of goods.
You’ll also act as a key link between your team and the wider warehouse operation, feeding information to inventory teams, shift managers, transport teams, and customer service where needed. When discrepancies arise, you’ll help identify root causes, escalate issues to supervisors or managers, and ensure that corrective actions are followed through.
Compliance, safety, and audit readiness play a big part in the role. You’ll make sure that all stock probes, counts, checks, and system updates are completed correctly and in line with site processes. You may also support quality investigations, stock claims, and reporting tasks required for weekly or monthly site meetings.
If you enjoy leading people, supporting accuracy driven tasks, and working at the heart of warehouse operations, this role offers an excellent mix of hands-on leadership and operational problem-solving.